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WATCH CARE

Your watch will require care and maintenance, so with this in mind we have created a section to provide some tips in helping you ensure its accuracy and to protect its appearance.   It is important to note, however, that each brand and model of watch carry its own care guidelines and you should always refer to the manufacturer's instruction manual or warranty, provided with your watch.  With proper care, your timepiece will give you many years of reliable service.                           

Cleaning

After removing your watch, using a soft cloth wipe off any moisture or perspiration. For water-resistant watches with a metal bracelet, use a toothbrush and slightly soapy water for the bracelet and a damp cloth for the watch head.  You can then rinse the bracelet under water and proceed to dry with a soft cloth.

Water resistance

The water resistance of a watch cannot be guaranteed permanently.  If the case, glass or seal is damaged, the watch should no longer be regarded as water resistant. Also avoid any extreme shock or impact to your watch.  Always ensure that the batteries are changed by the manufacturer or by an approved technician, so that the seal can be checked and renewed if necessary.  Always ensure you never pull out the winder whilst the watch is under water or still wet as this will affect the watches water resistance.

Winding and Time setting

Care should always be taken when winding and time setting your watch.  For a mechanical watch, to ensure optimum performance, we recommend that you fully wind your mechanical watch once a day.  When you wind it, make sure you do not force the crown when it stops, as this could damage the movement.

For a self-winding watch, for optimum performance, it must be worn every day.  If the watch is left in one place for 24 hours, it will need to be wound again, simply  turn the crown a dozen or so times and then proceed to reset the time.

For all mechanical watches do not change the date (quick setting) between 9pm – 3am. Doing this may result in damage to the mechanism - the calendar / date system.  This is because during these hours, the pinions position themselves to automatically change the date.  Be especially careful to change the date outside of this time zone.

Storage

Be sure to place your watch in its case or a safe place when you are not wearing it.  A manually wound or self-winding mechanical watch should be wound at least once a month. 

Leaving a flat battery in your quartz watch could damage the movement as it could leak. And when transporting your watch ensure that is is carefully packed and protected in its case or travel pouch. 

Leather Staps

Leather is a permeable, natural material that is susceptible to wear and tear with everyday use.  We recommend that the following steps to ensure you preserve the condition of your leather strap as long as possible:

  • Avoid contact with water to prevent discoloration and deformation.
  • Avoid contact with chemical products and greasy substances.
  • Avoid prolonged exposure to the sun to prevent colour fading.
 
Other points to take into consideration:
 
  • Magnetic fields – Placing your watch near a magnetic field can affect its precision, therefore we recommend you avoid placing your watch near electrical items.
  • Temperatures - Do not expose your watch to extreme temperatures, as the internal components could be affected. Extreme heat can shorten a battery life and         extreme cold can cause your watch to gain or lose time.
  • Shocks - Avoid shocks to your watch.  If your watch sustains a extreme shock, please have your watch checeked by one of our watch technicians             
  • Chemical products - Direct contact with perfumes, solvents, cleaning products etc may damage the case, strap or gaskets, so this must be avoided.