WATCH SERVICING & REPAIR
Like any high-precision instrument, a watch needs regular servicing to ensure that it functions perfectly. Our highly skilled technicians are accredited by Rolex and are authorised to work with Rolex products. Their expertise extends to other luxury brands such as Cariter, Breitling, Omega, IWC and others. They use classic techniques and state of the art equipment to repair, service and maintain your timepiece to the highest standard.
How often a service is needed depends entirely on the model, the climate and how you take care of the watch. As a general rule, a watch should be serviced every 4 to 5 years, depending on the conditions in which it is used.
What happens during a service?
- The watch is completely stripped
- Parts and functions are lubricated and cleaned
- All functions tested and regulated
- Cleaning of the case, bezel and bracelet, refurbished if required
- Reassembled and sealed
- Water pressured tested (where applicable)
- Timekeeping and power reserves are tested
How can I get my watch repaired or serviced?
Simply bring your watch into our central London store and our staff will provide you with a verbal estimate and an approximation of when the repair will be complete. If our watchmaker, after examining the watch, decides more work is needed a further estimate will be sent to you.
Alternatively you can ship your watch to us via Special Royal Mail Delivery and upon receipt of your watch we will inform you of an estimate before any work is carried out.
The address to send all parcels to is:
Servicing Department
W1 Watches
28 New Cavendish Street
Marylebone
London
W1G 8TZ
Enquiry Form
Please complete this form for any servicing or refurbishment enquries, informing us of the brand and model of the watch. We will get back to you promptly.
